“排(pai)號(hao)”好在(zai)(zai)哪里？尋租“零空(kong)間(jian)”“我(wo)們依托行政(zheng)審(shen)批(pi)服(fu)(fu)務(wu)(wu)(wu)的(de)‘武侯(hou)服(fu)(fu)務(wu)(wu)(wu)’公眾平臺推(tui)行廣州如(ru)江智能科(ke)技(ji)的(de)‘排(pai)號(hao)’服(fu)(fu)務(wu)(wu)(wu)，通過(guo)(guo)(guo)(guo)(guo)辦(ban)(ban)(ban)事(shi)(shi)服(fu)(fu)務(wu)(wu)(wu)從(cong)受(shou)理(li)(li)、審(shen)查、核準、制證(zheng)全(quan)(quan)(quan)(quan)過(guo)(guo)(guo)(guo)(guo)程(cheng)實現(xian)消息(xi)(xi)推(tui)送，蘇州大廳排(pai)隊(dui)(dui)叫號(hao)機，全(quan)(quan)(quan)(quan)程(cheng)公開透明，全(quan)(quan)(quan)(quan)程(cheng)主動(dong)(dong)讓群(qun)(qun)眾監(jian)督(du)，壓縮尋租空(kong)間(jian)，推(tui)動(dong)(dong)尋租‘零空(kong)間(jian)’的(de)實現(xian)，讓群(qun)(qun)眾辦(ban)(ban)(ban)事(shi)(shi)更愉快(kuai)舒心。”“排(pai)號(hao)”服(fu)(fu)務(wu)(wu)(wu)整(zheng)合了數(shu)據(ju)資源，為智慧治理(li)(li)提供了“新(xin)動(dong)(dong)能”，由于端(duan)取(qu)號(hao)實現(xian)了企業群(qun)(qun)眾辦(ban)(ban)(ban)事(shi)(shi)行為的(de)數(shu)據(ju)化，對“誰(shui)、什么(me)時候、來辦(ban)(ban)(ban)了什么(me)事(shi)(shi)、辦(ban)(ban)(ban)理(li)(li)結(jie)果(guo)如(ru)何、服(fu)(fu)務(wu)(wu)(wu)評價”等全(quan)(quan)(quan)(quan)過(guo)(guo)(guo)(guo)(guo)程(cheng)辦(ban)(ban)(ban)事(shi)(shi)行為的(de)數(shu)據(ju)實現(xian)了抓取(qu)，為政(zheng)務(wu)(wu)(wu)服(fu)(fu)務(wu)(wu)(wu)向數(shu)字化轉型(xing)提供了基礎數(shu)據(ju)支撐。同時，數(shu)據(ju)消息(xi)(xi)替(ti)代傳(chuan)統(tong)短(duan)信(xin)，辦(ban)(ban)(ban)事(shi)(shi)過(guo)(guo)(guo)(guo)(guo)程(cheng)信(xin)息(xi)(xi)推(tui)送更快(kuai)速、穩定(ding)，“無聲叫號(hao)”服(fu)(fu)務(wu)(wu)(wu)實現(xian)從(cong)短(duan)信(xin)升級(ji)至數(shu)據(ju)流量，短(duan)信(xin)服(fu)(fu)務(wu)(wu)(wu)費用逐步降(jiang)低。此外，紙質號(hao)票被電子號(hao)票取(qu)代，“一(yi)事(shi)(shi)一(yi)碼”電子票全(quan)(quan)(quan)(quan)流程(cheng)跟蹤辦(ban)(ban)(ban)件過(guo)(guo)(guo)(guo)(guo)程(cheng)，也(ye)在(zai)(zai)一(yi)定(ding)程(cheng)度上減(jian)少了資源的(de)投(tou)入，降(jiang)低了的(de)行政(zheng)運行成本，為下一(yi)步利用大數(shu)據(ju)等新(xin)技(ji)術進行數(shu)據(ju)分析、數(shu)據(ju)治理(li)(li)、建設數(shu)字大廳打(da)下了堅(jian)實基礎。武侯(hou)區將辦(ban)(ban)(ban)事(shi)(shi)取(qu)號(hao)遷移至，辦(ban)(ban)(ban)事(shi)(shi)群(qun)(qun)眾在(zai)(zai)手(shou)機端(duan)完成取(qu)號(hao)過(guo)(guo)(guo)(guo)(guo)程(cheng)，到達大廳僅需掃碼簽到，不用再為排(pai)號(hao)取(qu)票而排(pai)隊(dui)(dui)，實現(xian)實體(ti)政(zheng)務(wu)(wu)(wu)大廳進一(yi)步和互聯網融合，確保了群(qun)(qun)眾辦(ban)(ban)(ban)事(shi)(shi)更快(kuai)更便捷，服(fu)(fu)務(wu)(wu)(wu)升級(ji)。

如(ru)今智能排(pai)隊(dui)(dui)系(xi)統(tong)(tong)已被各政(zheng)務中心(xin)廣泛使用(yong)(yong)(yong)，排(pai)隊(dui)(dui)叫號(hao)系(xi)統(tong)(tong)的(de)(de)(de)(de)作(zuo)用(yong)(yong)(yong)是提(ti)高(gao)辦(ban)事效率(lv)，更(geng)好(hao)(hao)的(de)(de)(de)(de)服務人(ren)民群眾，構(gou)建(jian)輕松有序的(de)(de)(de)(de)排(pai)隊(dui)(dui)環境。排(pai)隊(dui)(dui)叫號(hao)系(xi)統(tong)(tong)是解(jie)決辦(ban)理前的(de)(de)(de)(de)問題(ti)，但是許多政(zheng)務中心(xin)往往都(dou)忽略了(le)辦(ban)理后(hou)的(de)(de)(de)(de)問題(ti)，人(ren)民群眾辦(ban)理事情后(hou)真(zhen)的(de)(de)(de)(de)解(jie)決了(le)嗎?對辦(ban)理的(de)(de)(de)(de)服務和(he)效率(lv)真(zhen)的(de)(de)(de)(de)滿意嗎?排(pai)隊(dui)(dui)評價(jia)管(guan)理系(xi)統(tong)(tong)的(de)(de)(de)(de)作(zuo)用(yong)(yong)(yong)就是用(yong)(yong)(yong)于辦(ban)理后(hou)問題(ti)，目前如(ru)江科技的(de)(de)(de)(de)排(pai)隊(dui)(dui)叫號(hao)系(xi)統(tong)(tong)可以與(yu)自身評價(jia)系(xi)統(tong)(tong)使用(yong)(yong)(yong)，也可與(yu)好(hao)(hao)差評系(xi)統(tong)(tong)對接使用(yong)(yong)(yong)，打造出一(yi)種全(quan)新的(de)(de)(de)(de)服務理念為(wei)窗口服務行業有更(geng)好(hao)(hao)的(de)(de)(de)(de)互動體驗。

據研究，在(zai)13個區市的(de)(de)(de)(de)32個不(bu)動產登記大(da)廳(ting)、394個窗口配置(zhi)了(le)評價器，累計接受(shou)群眾(zhong)評價數(shu)據6.6萬條，滿意(yi)度為(wei)99.9%，大(da)廳(ting)排(pai)隊(dui)叫(jiao)號機維修(xiu)，而且評價率達(da)99.2%。由(you)此可見，使用評價管(guan)理系(xi)統的(de)(de)(de)(de)作(zuo)用非(fei)常(chang)有效果，一方面(mian)規范了(le)服(fu)務大(da)廳(ting)的(de)(de)(de)(de)管(guan)理，提高了(le)工(gong)(gong)(gong)作(zuo)人(ren)員(yuan)的(de)(de)(de)(de)工(gong)(gong)(gong)作(zuo)態度，另(ling)一方面(mian)讓辦事群眾(zhong)真(zhen)切享受(shou)到了(le)應有的(de)(de)(de)(de)服(fu)務，也便(bian)于(yu)上級(ji)(ji)(ji)領(ling)導對(dui)下(xia)屬員(yuan)工(gong)(gong)(gong)的(de)(de)(de)(de)管(guan)理工(gong)(gong)(gong)作(zuo)。讓辦事群眾(zhong)能夠(gou)當家做主來評論，既(ji)監督了(le)大(da)廳(ting)工(gong)(gong)(gong)作(zuo)人(ren)員(yuan)，又便(bian)于(yu)了(le)上級(ji)(ji)(ji)對(dui)下(xia)級(ji)(ji)(ji)的(de)(de)(de)(de)管(guan)理，大(da)廳(ting)排(pai)隊(dui)叫(jiao)號機品牌，可謂(wei)是一舉兩得。

隨著(zhu)大數據、物(wu)聯網等信息技術(shu)應(ying)用快(kuai)速發(fa)(fa)展，政(zheng)(zheng)務治理方式也發(fa)(fa)生很大變化，加快(kuai)推(tui)動政(zheng)(zheng)務數字化轉型，大廳排隊叫(jiao)號機參數，越來越成為提(ti)高(gao)政(zheng)(zheng)務行政(zheng)(zheng)效(xiao)率、提(ti)升政(zheng)(zheng)務服務水平的(de)重要(yao)路(lu)徑。

廣(guang)州(zhou)如江(jiang)智(zhi)能科(ke)技(ji)有限公司(si)助力敘(xu)州(zhou)區智(zhi)慧(hui)(hui)政務(wu)(wu)建設智(zhi)慧(hui)(hui)政務(wu)(wu)大(da)廳'智(zhi)能新(xin)裝'上線(xian)，為民眾提供傳統(tong)排隊辦理(li)業(ye)務(wu)(wu)帶來的困擾且自助巡航辦理(li)業(ye)務(wu)(wu)的智(zhi)慧(hui)(hui)綜合(he)大(da)廳解決方案。配合(he)如江(jiang)科(ke)技(ji)的排隊系(xi)(xi)統(tong)，評(ping)價系(xi)(xi)統(tong)，信發系(xi)(xi)統(tong)等智(zhi)慧(hui)(hui)綜合(he)大(da)廳配套解決方案，輔以智(zhi)能填單系(xi)(xi)統(tong)、智(zhi)慧(hui)(hui)導(dao)引(yin)系(xi)(xi)統(tong)。

以建設全市(shi)智能(neng)政(zheng)務服務廳(ting)為(wei)宗(zong)旨(zhi)，開展業務流(liu)程(cheng)再造，提速業務辦(ban)理(li)時(shi)限，真正(zheng)實(shi)現了(le)政(zheng)務業務“一(yi)窗式辦(ban)理(li)”、“辦(ban)理(li)”，為(wei)民眾(zhong)提供更(geng)加(jia)便利的(de)政(zheng)務服務質量(liang)。